Useful Information 
Frequently Asked Questions
Frequently Asked Questions
GENERAL FAQS
What size does your hexagon tile come in?
They are 1” hexagon tiles.
They are 1” hexagon tiles.
What does "COF" mean?
Coefficient of Friction (“COF) is the relative slip resistance of tile. The COF test disclosed by Daltile is a laboratory or field test established by the American Society for Testing and Materials (ASTM) to provide its customers comparable slip resistance values for each of its floor tiles. The measurements disclosed are designed to be one important factor to consider in evaluating slip resistance. Other factors can affect slip resistance, such as the degree of wear on the shoe and flooring material; presence of foreign material, such as water, oil and dirt; the length of the human stride at the time of slip; type of floor finish; and the physical and mental condition of humans.
Coefficient of Friction (“COF) is the relative slip resistance of tile. The COF test disclosed by Daltile is a laboratory or field test established by the American Society for Testing and Materials (ASTM) to provide its customers comparable slip resistance values for each of its floor tiles. The measurements disclosed are designed to be one important factor to consider in evaluating slip resistance. Other factors can affect slip resistance, such as the degree of wear on the shoe and flooring material; presence of foreign material, such as water, oil and dirt; the length of the human stride at the time of slip; type of floor finish; and the physical and mental condition of humans.
Can someone help me find a specific tile which has recently been discontinued?
Daltile discontinues products on a regular annual cycle. Part of this process entails the sale and disposition of remaining inventory. On many occasions you can find remaining inventory within the first 6 months after a product has been discontinued by contacting one of our Sales Service Centers (SSCs). Beyond six months, it becomes extremely difficult to locate discontinued products. Occasionally, they may be made available through special production runs from third party specialty manufacturing companies on a custom basis and at a premium price. For more information, please contact the Daltile SSC nearest you. To locate the Daltile SSC nearest you, click on “Locate SSC under the "Locate Us" link on the navigation bar above.
Daltile discontinues products on a regular annual cycle. Part of this process entails the sale and disposition of remaining inventory. On many occasions you can find remaining inventory within the first 6 months after a product has been discontinued by contacting one of our Sales Service Centers (SSCs). Beyond six months, it becomes extremely difficult to locate discontinued products. Occasionally, they may be made available through special production runs from third party specialty manufacturing companies on a custom basis and at a premium price. For more information, please contact the Daltile SSC nearest you. To locate the Daltile SSC nearest you, click on “Locate SSC under the "Locate Us" link on the navigation bar above.
